We hope you love your products as much as we love them. Sometimes mistakes may occur, packages get lost in shipment or something spills, we want to correct the situation.
If you have an issue with your order, please Contact Us with your order number and details of your issue. We will respond quickly with a resolution.
We believe the world should experience our products and can ship virtually everywhere. Some destinations may take longer to receive shipments than other.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options. It can take up to 5 business days for your order to be packed and shipped. Orders are shipped Wednesday through Saturday and shipped via the United States Postal Service, most locations are within 2 day service.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.